
Privacy Policy
Effective Date: December 12, 2024
At Xylloz Luxury Boutique, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our store or use our website, . By using our services, you agree to the terms of this policy.
Information We Collect
Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, phone number, and billing/shipping address. We may also collect additional personal information you provide us, such as preferences and interests.
Payment Information: We collect payment details such as credit card numbers, billing addresses, and other information necessary to process your transactions.
Usage Data: We automatically collect information about your interactions with our website, including IP addresses, browser types, access times, pages viewed, and click-throughs.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and gather information about your preferences.
How We Use Your Information
Order Processing: We use your personal and payment information to process and fulfill your orders, including shipping, returns, and exchanges.
Customer Service: Your information helps us respond to your inquiries, provide support, and improve your overall shopping experience.
Personalization: We use your data to personalize your shopping experience, recommending products and services that may interest you based on your previous interactions with us.
Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.
Analytics: We analyze your data to improve our website, products, and services, understanding how users interact with our site to enhance functionality and user experience.
Security: We use your information to detect, prevent, and respond to fraud, abuse, and security risks.
Sharing Your Information
Service Providers: We share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or to protect the rights, property, or safety of Xylloz, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes implementing security protocols and technologies to safeguard your data.
Your Rights
Access and Correction: You have the right to access and correct your personal information held by us. You can update your account information through our website or contact us for assistance.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Data Deletion: You may request the deletion of your personal information by contacting us. We will comply with such requests in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Address: 123 Fifth Avenue, Suite 456, New York, NY, United States
Phone: (212) 555-1234
Email: info@xyllozluxury.com